Shipping policy
Shipping Policy
Last Updated: July 15, 2026
At NodeDistro Tech, we work to provide reliable and efficient shipping for all products purchased through our website.
This Shipping Policy explains how orders are processed, shipped, and delivered.
1. Order Processing Time
Orders are typically processed within:
1–5 business days
after payment has been successfully received.
Processing times may be longer during:
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Holidays.
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Sales events.
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Product launches.
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High-volume periods.
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Unexpected circumstances.
You will receive confirmation once your order has been processed and shipped.
2. Shipping Methods and Delivery Estimates
Available shipping options and estimated delivery times are displayed during checkout.
Delivery estimates may vary depending on:
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Shipping location.
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Product availability.
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Shipping carrier.
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Customs processing.
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Weather conditions.
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Other events outside our control.
Estimated delivery times are not guaranteed.
3. Shipping Locations
NodeDistro Tech currently ships to locations supported by our available shipping carriers.
Shipping availability may vary depending on:
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Country.
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Region.
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Product type.
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Carrier restrictions.
If we are unable to ship your order to your location, we will notify you as soon as possible.
4. Shipping Confirmation and Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information when available.
Tracking updates are provided by the shipping carrier and may take time to appear after shipment.
NodeDistro Tech is not responsible for delays caused by carrier tracking systems.
5. Shipping Delays
While we do our best to ship orders on time, NodeDistro Tech is not responsible for delays caused by:
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Shipping carriers.
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Customs inspections.
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Incorrect shipping information.
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Weather events.
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Natural disasters.
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Government restrictions.
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Other circumstances outside our control.
If your order is delayed, please contact us and we will assist you in locating available information.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If incorrect information is provided, please contact us as soon as possible.
NodeDistro Tech is not responsible for:
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Orders delivered to incorrect addresses.
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Additional shipping costs caused by incorrect information.
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Packages lost due to customer-provided address errors.
7. Lost, Stolen, or Damaged Packages
Once an order has been delivered to the shipping address provided, NodeDistro Tech is not responsible for lost or stolen packages.
If your package arrives damaged:
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Take photos of the package and product.
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Keep all packaging materials.
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Contact us as soon as possible.
We will work with you and the shipping carrier to help resolve the issue.
8. International Shipping
International orders may be subject to:
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Customs fees.
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Import duties.
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Taxes.
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Additional processing delays.
Any customs fees or import charges are the responsibility of the customer unless otherwise stated.
9. Order Changes and Cancellations
Once an order has entered processing or has shipped, we may not be able to:
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Change the shipping address.
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Cancel the order.
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Modify products.
Please contact us as soon as possible if you need assistance.
10. Contact Information
If you have questions about shipping or your order, please contact us:
NodeDistro Tech
Support Email:
hello@nodedistro.com
Business Address:
957 Grover Ave
Coquitlam, BC V3J 3E5
Canada
Phone:
+1 (778) 874-0719